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Home / Latest News / Student satisfaction on the rise at Welsh universities
student satisfaction

Student satisfaction on the rise at Welsh universities

Students in Wales are increasingly satisfied with their university experience, according to new research.

The Open University, the nation’s biggest provider of part-time higher education, has retained its place at the top of the National Student Survey (NSS) in Wales.

The NSS found 91% of OU learners were satisfied with the quality of their course, which was the highest of any university in Wales for the ninth year running.

Cardiff University topped the tree for campus-based institutions, with 89% overall, and came 8th place in a list of the UK’s 24 prestigious Russell Group universities.

Bangor and Swansea were also well-placed while Cardiff Metropolitan University, once criticised by former Education Minister Leighton Andrews for doing “poorly” in the NSS, has leapt 10 points in the table.

file://localhost/Users/paultaylor/Desktop/22098_Cardiff-Metropolitan-University-4696435.jpgCardiff Metropolitan University
Cardiff Metropolitan University

This year’s NSS survey recorded 85% of students at Cardiff Met agreeing or strongly agreeing that they were satisfied with the quality of their course.

Deputy vice-chancellor Jacqui Hare said the results reflect the hard work of staff, in partnership with the students’ union, but there was no room for complacency.

She added: “It’s been a challenging time for all universities in Wales, but now with the reconfiguration agenda behind us, it is vital that we in the sector all work together for the benefit of society, both here in Wales and across the world.”

The NSS gives students at universities across the UK the opportunity to have their say on how satisfied they are with their university in a number of areas including teaching, assessment and feedback.

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