Tag Archives: latest

Contact centres are ‘highly professional operations’ employing 30,000 and contributing £400m to the Welsh economy, the head of the sector’s industry body said yesterday. Sandra Busby, managing director of the Welsh Contact Centre Forum, said the “antics” of BBC Three’s The Call Centre are not representative of the sector. “If you’ve seen the television show the whole nation seems to …

A coffee shop chain owned and  operated by brewer SA Brain has won a record breaking fifth title as Coffee Bar Chain of the Year at the Café Society Awards. The award, which was announced at a ceremony at the  Rooftop Gardens in Kensington, London, saw Coffee#1  beat off some of the best  known names on the High Street to …

GAMBLING in Britain is as serious a problem as alcoholism, says one MP. Yeah, and fixed- odds machines in betting shops are like crack cocaine, says another. And as Cameron “voices concern” over online betting, hardnut actor Ray Winstone pops up during every big football game urging you to ’ave a go, the implication being he’ll break yer legs if …

Plans for a mooted express bus link between the city centre and Cardiff Airport confirmed to start in August are in “shambles”, with the Welsh Government refusing to acknowledge it will happen, it has been claimed. First Minister Carwyn Jones confirmed in the Senedd that an express service, first proposed by the Welsh Government in July 2009, would be launched …

There is little doubt that the economy of South Wales would benefit from having a 10,000-plus seater indoor arena and dedicated convention centre. While we have world class infrastructure in the Millennium Stadium, the Wales Millennium Centre and the Celtic Manor Resort in Newport, adding an indoor arena and convention centre into the mix would only help to further South …

They spent £500k converting their conservatory into a professional theatre in order to raise thousands of pounds for charity. But when Hywel and Gwyneth Jeffreys got a letter through the door saying they were going to be recognised in the Queen’s Birthday honours, they thought it was a wind-up. Last week, the couple were finally able to go public after …

Cardiff City have made a stunning £10m bid for Celtic midfielder Victor Wanyama, WalesOnline can reveal. The Bluebirds had feared losing out to Premier League rivals Southampton in the race to land the highly-rated 21-year-old Kenyan international. However, talks between Wanyama and Southampton are believed to have broken down last night over personal terms. Bluebirds boss Malky Mackay upped the …

The final of BBC Cardiff Singer of the World 2013 offered five very different but complimentary singers, making for a well-balanced, concert if perhaps not one of sensations. There was no obvious show-stopping winner, but equally no “also-rans” as has been the case in several previous finals.  Rather, such was the quality of the singers, the audience savoured every moment …

Cardiff City have agreed a fee with Blackpool for winger Tom Ince, according to Sky Sports today . The reports say an agreement is in place for the 21-year-old to become Malky Mackay’s first Premier League signing of the summer for around £8m. Playing under his father Paul at Blackpool last season, Ince flourished and caught the attention of Premier …

The widowed partner of Captain Stephen Healey said she was ‘honoured and proud’ to take part in the flag raising ceremony to mark the start of Armed Forces Week. Thea Davies received the flag at Cardiff Castle from Lance Corporal Ian Lane, who was the driver of the armoured vehicle in which Capt Healey, from Cardiff, was killed in Helmand …